Domain name Holder´s FAQ
- General information
- Registering a domain name
- The migration of domain names registered with DNS-LU to the online platform my.lu
- What exactly is the migration to a manager’s my.lu online account ?
- How to launch a migration to a my.lu account ?
- Where may I find the applicable form ?
- What are the different steps to follow for a successfull migration ?
- How long does it take to migrate domain names to a my.lu online account ?
- Are there any migration fees charged ?
- Is there any impact on the domain name status when migrating domain names ?
- How shall I procede in case a domain holder has granted power to several administrative contacts for its different domain names ?
- In case of a unique holder, can I combine the DNS-LU online management of some domain names with management of additional domain names in the classic way ?
- In case of a unique holder, can I combine the DNS-LU online management of some domain names with management of domain names with another registrar ?
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The migration of domain names to a manager’s my.lu online account is unsuccessfull. What might be the possible reasons ?
- When filing the migration power/agreement there are still open invoices with DNS-LU for one or more domain names of the concerned holder.
- The list provided on the the migration power/agreement did not mention all domain names of the concerned holder. If this list is not complete, for one reason or another, the transfer power/agreement is rejected. If the administrative contact files the request, we recommend to check first whether he manages the entire portfolio of domain names of the concerned holder. See section * How shall I procede in case a domain holder has granted power to several administrative contacts for its domain names.
- An incomplete and/or errouneous request/agreement has been filed. Specific attention should be paid to the manager's login and/or its email address where often discrepancies, errors or missing information appear to be a reason to reject a migration request.
- The list of domain names on the request/agreement includes domain names actually under management with another registrar than DNS-LU.
- Is it possible to pass from online management to DNS-LU classic registration for a domain name ?
- As part of the RESTENA community you are classified as preferentiel client. Are you entitled to the my.lu online management of your domain names ?
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