Domain name Holder´s FAQ
- General information
- Registering a domain name
- The migration of domain names registered with DNS-LU to the online platform my.lu
- IDN domain names
- Invoicing and payment
- Chargeable operations and fees
- To whom is the invoice sent and what information is included on the invoice?
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How can I find out who is registered as the billing contact?
As this kind of information is not available using the WHOIS lookup, you will need to contact the registrar directly.
Only if registration and management are done through the online platform my.lu does the manager have access to the user account for the domain name in question and can look up, and where necessary update, billing contact information.
- Who must pay the invoice?
- How can payment be made?
- What credit cards can I pay with?
- How do I find out if there are any outstanding invoices for domain names?
- Payment deadlines
- What happens if payment is not made?
- The billing contact or manager does not pay
- The billing address is incorrect
- Domain name management and data maintenance
- Renewal
- Change your registrar
- Change of registrant (holder)
- Problems and solutions
- Domain names' disputes
- Other questions and comments
