Domain name Holder´s FAQ
- General information
- Registering a domain name
- The migration of domain names registered with DNS-LU to the online platform my.lu
- IDN domain names
- Invoicing and payment
- Chargeable operations and fees
- To whom is the invoice sent and what information is included on the invoice?
- How can I find out who is registered as the billing contact?
- Who must pay the invoice?
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How can payment be made?
For domain names registered and managed through the online platform my.lu, payment must be exclusively made by credit card by the through online manager. No chargeable operations are performed without confirmation that the credit card has been accepted.
If the domain name is managed using the DNS-LU classic procedure, the invoice is payable by the billing contact to whom it is sent. Payment may be made by bank transfer or credit card. Online credit card payment is accepted. Cedit card payment instructions sent by fax or letter to recover the amount due are not accepted.
If domain names are managed through a registrar other than DNS-LU, you should contact your usual registrar directly. Registrars are solely responsible for laying down their own payment terms, including in particular methods of payment.
- What credit cards can I pay with?
- How do I find out if there are any outstanding invoices for domain names?
- Payment deadlines
- What happens if payment is not made?
- The billing contact or manager does not pay
- The billing address is incorrect
- Domain name management and data maintenance
- Renewal
- Change your registrar
- Change of registrant (holder)
- Problems and solutions
- Domain names' disputes
- Other questions and comments
Quick-Links
- Domain online management
- List of registrars
- Classic Registration
- Domain name holder dispute
- Whois
- Domain name policy
- Check Nameserver
- Change registrar
- News
Job vacancies
We have an immediate opening for a permanent full-time Senior Systems and Development Engineer (m/f)
Full job description (PDF)
