Domain name Holder´s FAQ
- General information
- Registering a domain name
- The migration of domain names registered with DNS-LU to the online platform my.lu
- IDN domain names
- Invoicing and payment
- Chargeable operations and fees
- To whom is the invoice sent and what information is included on the invoice?
- How can I find out who is registered as the billing contact?
- Who must pay the invoice?
- How can payment be made?
- What credit cards can I pay with?
- How do I find out if there are any outstanding invoices for domain names?
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Payment deadlines
If chargeable operations are requested through the online platform my.lu, they are only performed once the corresponding payment has been accepted. No payment deadline is set.
If the domain name is managed using the DNS-LU classic procedure and a payment is outstanding, two payment reminders are sent (at 30 days and at 60 days from invoice date) until the due date for the name. If no payment is received within 90 days, the corresponding domain name is deleted by DNS-LU. The name can then be restored for the original holder within 30 days of deletion subject to payment of a restoration fee. This fee is added to the registration fees due for commencement of a new one-year registration period.
If domain names are managed through a registrar other than DNS-LU, you should contact your usual registrar directly as it sets its own payment terms independently.
See sections * Deleting a domain name, * Restoring a domain name.
- What happens if payment is not made?
- The billing contact or manager does not pay
- The billing address is incorrect
- Domain name management and data maintenance
- Renewal
- Change your registrar
- Change of registrant (holder)
- Problems and solutions
- Domain names' disputes
- Other questions and comments
Quick-Links
- Domain online management
- List of registrars
- Classic Registration
- Domain name holder dispute
- Whois
- Domain name policy
- Check Nameserver
- Change registrar
- News
Job vacancies
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