Domain name Holder´s FAQ
- General information
- Registering a domain name
- The migration of domain names registered with DNS-LU to the online platform my.lu
- IDN domain names
- Invoicing and payment
- Chargeable operations and fees
- To whom is the invoice sent and what information is included on the invoice?
- How can I find out who is registered as the billing contact?
- Who must pay the invoice?
- How can payment be made?
- What credit cards can I pay with?
- How do I find out if there are any outstanding invoices for domain names?
- Payment deadlines
-
What happens if payment is not made?
If payment for a chargeable operation, such as registration or renewal, is not sent to DNS-LU, the requested operation for the domain name in question will not be performed (request via the online platform my.lu) or the registration will be revoked after a certain period of time (if payment is required against an invoice sent according to the classic procedure). Non-payment will ultimately result in the domain name not being registered or being deleted. Details are explicitely laid down in conditions of service.
Where domain names are registered through a registrar other than DNS-LU, you should contact the registrar directly to find out about any penalties and eventual costs to recover a deleted domain name.
See sections * Deleting a domain name, * Restoring a domain name.
- The billing contact or manager does not pay
- The billing address is incorrect
- Domain name management and data maintenance
- Renewal
- Change your registrar
- Change of registrant (holder)
- Problems and solutions
- Domain names' disputes
- Other questions and comments
