Domain name Holder´s FAQ
- General information
- Registering a domain name
- The migration of domain names registered with DNS-LU to the online platform my.lu
- IDN domain names
- Invoicing and payment
- Domain name management and data maintenance
- Renewal
- Change your registrar
- Change of registrant (holder)
- Problems and solutions
- Problems using the online platform my.lu
- I cannot access or modify the domain name or update the contact details
- I cannot activate the domain name
- The domain name is registered but does not work
- Email addresses and/or websites do not work
- A management transfer request is unsuccessful
- A trade request is unsuccessful
- The appointed contact does not pay or no longer exists
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What should I do if the “wrong” domain name is registered?
A registered domain name may not be modified. The “right” domain name should be registered just like any other name in accordance with established procedures and conditions. We recommend that you delete the domain name you no longer require to avoid inadvertently renewing it.
- Domain names' disputes
- Other questions and comments
